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Cookie policy

Version 2.0 (draft), valid from 1 November 2026.

About this policy

This page explains which cookies and similar technologies sensepeek.com uses, what they do, and how you choose which ones we may use. For how we handle personal data in general, read our Privacy policy.

1. What cookies and similar technologies are

  • Cookies are small text files that a website saves in your browser. They let the website remember something between pages or visits, for example what is in your cart.
  • Local storage and session storage are places in your browser where a website can save data. They work much like cookies.
  • Pixels are tiny images in a web page or an email. When they load, the sender learns that the page or email was opened.
  • Scripts can also read information from your device, for example the size of your screen.

In this policy, “cookies” means all of these.

Some cookies are set by us (first-party cookies). Others are set by another company whose service we use on our website (third-party cookies). Session cookies are deleted when you close your browser. Other cookies stay until they expire or you delete them.

2. When we ask for your consent

We may store or read information on your device only if you agree to it. The exception is what is needed to give you a service you have asked for, such as a working cart and checkout, or to keep the website secure.

That is why we ask with a cookie banner on your first visit. Statistics and marketing cookies are not used before you choose.

3. Your choices

  • On your first visit you see our cookie banner. You can accept all cookies (“Accept”), refuse all cookies except the functional ones (“Deny”), or choose categories (“View preferences”). Accepting and refusing are equally easy.
  • Change your mind at any time with the “Cookie settings” link at the bottom of every page. You find it in the Legal section of the footer, together with Terms and conditions, Privacy policy, Cookie policy and Accessibility statement. It opens your cookie choices again. Withdrawing consent is as easy as giving it. When you withdraw consent, we stop using those cookies: the scripts that set and read them no longer run. Cookies they set before stay in your browser until they expire (see the lifetimes in section 5), but our website no longer uses them. You can delete them at any time in your browser settings.
  • How long we remember your choice: 12 months. Then we ask again.
  • Privacy signals from your browser: if your browser sends Global Privacy Control or Do Not Track, we treat it as a refusal. You do not see the banner, and only functional cookies are used.
  • Browser settings: you can also delete or block cookies in your browser. If you block functional cookies, the cart and checkout do not work.

If you say no, you can still use the whole website and shop. We then do not use Google Analytics or order attribution, and embedded videos show a placeholder until you accept marketing cookies.

4. The categories we use

Category What it means Your consent
Functional Needed for the website and shop to work and be secure, for our “Need a hand?” contact form, and to remember choices you make, such as your cart, your currency and your cookie choice. Always on. No consent needed.
Preferences Remember settings that make the website nicer to use but are not needed for it to work. Only if you accept. We use no cookies in this category at present.
Statistics Show us how the website is used, so that we can improve it. Only if you accept.
Marketing Show where visitors and orders come from, and content from other websites, such as videos, whose providers may use the data for advertising. Only if you accept.

5. Cookies we use

Functional (always on)

Name Provider Purpose Lifetime Type
wp_woocommerce_session_[code] Sensepeek (WooCommerce) Links your browser to your cart and checkout, so that your cart is kept when you come back. 14 days Cookie
woocommerce_cart_hash Sensepeek (WooCommerce) Notices when your cart changes. Session Cookie
woocommerce_items_in_cart Sensepeek (WooCommerce) Shows whether your cart has items. Session Cookie
storeApiCartData, storeApiCartHash, storeApiNonce Sensepeek (WooCommerce) Keep the cart and the checkout up to date and protect requests to the shop. Until you clear your browser data Local storage
WOOCOMMERCE_CHECKOUT_IS_CUSTOMER_DATA_DIRTY Sensepeek (WooCommerce) Notes during the checkout whether the form has changes that are not saved yet, so that they are not lost. Until you clear your browser data Local storage
wc-blocks_dismissed_incompatible_extensions_notices Sensepeek (WooCommerce) Remembers which notices about incompatible extensions were dismissed in the shop’s editor. The cart page also writes it for visitors, empty. Until you clear your browser data Local storage
woocommerce_multicurrency_forced_currency, woocommerce_multicurrency_language, wordpress_sensepeek_currency Sensepeek Remember the currency you chose in the header. Set only when you choose a currency other than the default. 1 year Cookie
wordpress_sensepeek_price_display Sensepeek Remembers whether you chose prices including or excluding VAT. Set only when you change the default. 1 year Cookie
__cf_bm Cloudflare, through our host WP Engine Tells people from automated bots, to protect the website. 30 minutes Cookie
cf_clearance Cloudflare, through our host WP Engine Remembers that you passed a security check. Set only when a check is shown. 1 year Cookie
cmplz_banner-status, cmplz_consented_services, cmplz_policy_id, cmplz_functional, cmplz_preferences, cmplz_statistics, cmplz_marketing Sensepeek (Complianz) Remember your cookie choices and whether the banner has been shown. 12 months Cookie
wp_consent_functional, wp_consent_preferences, wp_consent_statistics, wp_consent_statistics-anonymous, wp_consent_marketing Sensepeek (WP Consent API) Pass your cookie choices to the plugins on our website, so that they respect them. 12 months Cookie
hs-beacon-[id]-shown-animation Help Scout Remembers that the opening animation of the “Need a hand?” contact button has been shown. Written when the Contact us page loads, before any click (section 9). Until you clear your browser data Local storage
persist:hs-beacon-[id], persist:hs-beacon-message-[id] Help Scout Keep the state of the “Need a hand?” form, and a message you have started but not sent, so that it is still there on the next page. Written when you open the form (section 9). Until you clear your browser data Local storage
persist:hs-beacon-session-[id] Help Scout Keeps the state of the “Need a hand?” form during your visit. Written when you open the form (section 9). Until you close the browser tab Session storage
wordpress_logged_in_[code], wordpress_sec_[code], wordpress_test_cookie Sensepeek (WordPress) Keep Sensepeek staff logged in. Not set for visitors. Session or up to 14 days Cookie

Preferences

We use no cookies in this category at present.

Statistics

Name Provider Purpose Lifetime Type
_ga Google (Google Analytics 4) Tells visitors apart for statistics. 2 years Cookie
_ga_[ID] Google (Google Analytics 4) Keeps track of your visit for statistics. 2 years Cookie

Google Analytics loads only after you accept statistics cookies. Before that, no Google Analytics code runs and nothing is sent to Google. We use Google Consent Mode v2 in its basic form: the Google tag loads only after you accept, and until then every consent type is set to denied.

Marketing

Name Provider Purpose Lifetime Type
sbjs_first, sbjs_first_add, sbjs_current, sbjs_current_add, sbjs_udata, sbjs_migrations Sensepeek (WooCommerce order attribution) Record how you found our website (source, campaign, first page, device and browser), so that it can be stored with an order. Set only after you accept marketing cookies. Session Cookie
sbjs_session Sensepeek (WooCommerce order attribution) Counts the pages you view in a visit. Set only after you accept marketing cookies. 30 minutes Cookie
VISITOR_INFO1_LIVE, YSC, VISITOR_PRIVACY_METADATA and local storage items starting with yt- YouTube (Google) Play embedded videos, count views and remember your player settings. Google may also use them for advertising. Set only after you accept marketing cookies. YSC until you close the browser; the others about 6 months; local storage until you clear your browser data Cookie, local storage

6. Statistics without cookies: Plausible

We use Plausible to count visits for every visitor. Plausible sets no cookies and stores nothing on your device. It does not follow you across websites and does not build a profile of you.

When a page loads, Plausible receives the address of the page, the website you came from, your browser, operating system and device type, and your country or region. To count unique visitors for one day, it combines your IP address and browser details into a random code that changes every day. It does not store your IP address. Plausible keeps the data in the EU, on servers in Germany and Finland.

We use Plausible without asking for consent, based on our legitimate interest in knowing how our website is used. Read more in section 3.7 of our Privacy policy. You can object at any time by writing to us.

7. The payment page (Nexi)

When you pay with Nexi Checkout, Nexi’s payment form is shown in our checkout. Nexi sets cookies there that are needed for the payment and to prevent fraud, and, if you choose to save your details with Nexi, to recognise your device. Nexi is responsible for them: see Nexi’s privacy notice for the checkout.

The same applies when you pay with PayPal, Apple Pay or Google Pay through Nexi, and when your bank shows a 3-D Secure page to confirm the payment.

8. Videos and links to other websites

Some pages show videos from YouTube. Until you accept marketing cookies, you see a placeholder instead of the video, and nothing is loaded from YouTube. You can accept on the placeholder to watch the video.

Links to other websites, such as our LinkedIn page, are plain links. Nothing is loaded from those websites until you click.

9. The “Need a hand?” contact form

The “Need a hand?” button on our Contact us page opens our customer service contact form, provided by our customer service tool Help Scout (Help Scout PBC, USA). It is not used for marketing.

How it works:

  • Only on the Contact us page. No other page of our website loads anything from Help Scout or shows the button.
  • When the Contact us page loads, before you click anything, our website loads the button from Help Scout’s servers (beacon-v2.helpscout.net and d3hb14vkzrxvla.cloudfront.net). Help Scout then receives your IP address, technical details about your browser and device, and the page you are on. Help Scout also writes an item in your browser’s local storage (hs-beacon-[id]-shown-animation) to remember that the button’s opening animation has been shown.
  • When you open the form, Help Scout’s button keeps the form’s state, and a message you have started, in your browser’s local and session storage (section 5), and loads its fonts from Google Fonts (fonts.googleapis.com), which then receives your IP address.
  • When you send a message, Help Scout receives what you enter: your name, email address, subject, message and any attachments. We then answer you from Help Scout.

You open the Contact us page to contact us, so the button there is in the Functional category and is loaded without asking for your consent. How we use the data, and the transfer to the USA, are described in sections 3.5 and 5 of our Privacy policy.

10. Emails

The emails the shop sends about your order do not track whether you open them or click links.

Our newsletter records whether you open it and which links you click, so that we can see what interests our readers. You can stop this by unsubscribing, or by blocking images in your email program.

11. Questions and changes

If you have questions about cookies, contact us: see Contact us. Our full contact details are also in the Privacy policy.

We update this policy when we change the cookies we use. The version and date at the top show when it last changed.

Version Date Change
2.0 1 November 2026 First version for the new web shop

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